Shipping & Delivery
At Saptaveda Herbals Private Limited, we strive to offer you the best possible shopping experience. Please read our shipping and return policy carefully before making a purchase.
Shipping Timeline:
All orders will be processed and shipped within our standard delivery window of 3 to 7 business days.
Return & Exchange Policy:
Due to the nature of our products, we are unable to accept returns or exchanges for opened or used items. Once a product is sold or delivered, it cannot be reused and is therefore non-returnable and non-exchangeable.
Saptaveda Herbals Private Limited is not liable for any damage caused after the delivery of the product.
However, if you receive a product with a quality issue or physical damage, we are happy to offer an exchange. Please contact our Customer Care within 24 hours of delivery at 1800 889 6484 or email us. Our team will assist you promptly.
Conditions for Product Exchange:
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The product must be returned in a saleable condition, with original packaging, receipt/tags intact, and without any damage.
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Returns and exchanges are subject to inspection and approval by Saptaveda Herbals Private Limited.
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Damages caused by neglect, improper use, or incorrect application are not covered under this policy.
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Once your return/refund request is approved, the process will be completed within 7 to 21 business days.
Eligibility for Return (within 7 days of delivery):
An item may be eligible for return only if:
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It was received in a physically damaged condition.
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It has missing parts or components.
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The product packaging is unopened, and the product is unused.